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Account

Resources

Inspect database and cache capacity and follow capacity requests.

Resources

Inspect database and cache capacity and follow capacity requests.

Where to find it

Open Account > Resources.

Address: /account/resources.

Review current capacity

Resources shows the existing PostgreSQL database and application-cache capacity and request history. The page accepts increases to those existing resources, not arbitrary new resource types. A new resource type needs a separate design review.

Request an increase

Requests open only after the application is ready. If Requests open after launch appears, review preparation status rather than trying another request path. An active request takes the place of the new-request form; follow that request instead of duplicating it.

  1. In Request more capacity, review Database tier, Application cache tier, Database storage (GiB), Maximum database storage (GiB), and Enable high availability across availability zones. Choose an increase supported by the offered options; these are requests for the existing resources.
  2. Explain What are you building, or what has slowed down? using 20–2,000 characters.
  3. Choose Urgency and Timing preference.
  4. Review the requested values, then choose Submit resource request.
  5. Follow the saved request's status/history and refresh it when needed.

Submission creates a reviewable request; it does not immediately change infrastructure. If a load or submission fails, preserve the request details, retry after correcting the error, and check whether the request was saved before submitting another.