Knowledge Bases
Knowledge Base quality and retrieval tests
Test the exact candidate and understand the validation gates before publication.
Knowledge Base quality and retrieval tests
Test the exact candidate and understand the validation gates before publication.
Where to find it
Choose Knowledge Bases in the main navigation, open the collection, and select Quality.
Address: /knowledge-bases/:id. Open the saved resource from the product rather than typing this address.
Add a retrieval test
- Open Quality on the knowledge base.
- Enter a representative Question using 2,000 characters or fewer, then check at least one document title in the Expected documents picker. This is a checkbox selection, not a comma-separated list of identifiers.
- Select Block publishing when this test fails when it must be a publishing requirement.
- Choose Add retrieval test.
- Validate a candidate in Overview, then choose Run tests in Quality.
Read the results
Compare Expected and Retrieved document coverage for each question. The test measures document retrieval; it does not grade a generated answer's correctness. A required test must pass for the exact candidate being published. An earlier candidate's result does not certify changed content or policy.
If the wrong documents are retrieved, review their content, source state, and connection restrictions, correct the draft, validate a fresh candidate, and rerun tests. A provider error leaves the candidate unchanged; check provider readiness and run again.
Manage test limits
The page allows up to 20 enabled and 100 saved tests. Use Disable before adding or enabling another at the enabled limit. A test must be disabled before Delete appears. At the saved limit, delete an old disabled test to add one; run history remains available.