Call Review
Upload audio for call review
Save a supported audio file, inspect an estimate, then choose whether to start transcription.
Upload audio for call review
Save a supported audio file, inspect an estimate, then choose whether to start transcription.
Where to find it
Open Account > Call review, then the section named in this guide.
Save the recording
- As an account administrator, open Call review > Upload audio.
- Choose an Audio file: PCM WAV, one or two channels, up to 25 MB and two hours. Other formats are not supported by this uploader.
- Choose Save audio and check estimate. Cancel upload stops an in-progress upload.
- Review the saved recording, duration, and estimated charge. A reused completed recording is identified rather than presented as a new transcription.
- Choose Open recording review to inspect the recording and decide whether to process it.
Uploading and checking an estimate do not start paid transcription. Processing is a separate confirmed action on the review screen. If pricing is missing, saved results can still be opened, but processing requires configured pricing and a spending limit.
Recovery
Correct an unsupported file or upload failure and retry the same file. Read the saved/reused status before starting another attempt. Estimates are not settled charges; uncertain processing outcomes need review before another paid request.