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Account

Billing

Review billing, invoices, provider costs, coding budgets, forecasts, and alerts.

Billing

Review billing, invoices, provider costs, coding budgets, forecasts, and alerts.

Where to find it

Open Account > Billing.

Address: /account/billing.

Use this page

Review the billing period, invoice status, provider and product line items, pricing, and authorized exports; customer admins also set organization and per-person coding limits, pause new paid usage immediately, select active-admin email recipients, and inspect forecasts, task charges, and alert history.

Use Billing to review the selected period, plan, invoice or reconciliation state, customer charges, pricing, and line items made visible to the tenant. The cost breakdown groups model usage under AI usage and coding-tool usage under Coding agent. It does not list the specific models or providers behind those charges. Topline operators retain that detail in the access-gated Admin usage view for reconciliation. Keep provider cost, customer charge, markup, credits, tax, and invoice reconciliation distinct. Treat unavailable, delayed, or unresolved provider data as unknown rather than zero. Export or share billing details only with authorized recipients.

Customer administrators can also manage Coding usage from Billing. Topline sets the included allowance and versioned customer price; one coding credit is one cent of customer charge, and the configured charge is never below the underlying provider cost. Administrators can:

  • stop all new coding tasks immediately;
  • allow or block paid usage after the included allowance;
  • pause new paid usage immediately without changing the next-month plan;
  • set a finite organization paid-usage limit and concurrency limit;
  • leave new people blocked by default or give them a default monthly allowance;
  • set a tighter allowance, paid-usage toggle, paid limit, and concurrency limit for an individual; and
  • return an individual to the organization defaults; and
  • select active tenant administrators who should receive organization budget email alerts.

Usage includes both settled and pending reserved credits so simultaneous tasks cannot spend past a cap. The page shows an in-product alert at 80% of the included allowance, when paid usage begins, and when the hard limit is reached. Each organization threshold is recorded once per month. Selected active administrators receive the matching organization alert by email; individual alerts remain in-product. Billing also shows a current-pace forecast, recent task charges and reservations, pending reconciliation age, and durable alert history. A forecast is directional, not an invoice or a guarantee.

The same thresholds appear on an affected person's card. Changes to the organization's included allowance, paid allowance, or price apply to the next monthly period after a period has been opened; access, concurrency, and per-person limits apply immediately. Pause new paid usage now also applies immediately after save: existing included credits remain usable, but a new reservation cannot cross into paid usage. Topline-absorbed provider overrun is shown separately and does not consume the customer's allowance. All customer changes are written to the tenant audit log.

Coding budgets and alerts

In Billing, review the organization limit, individual overrides, pending reservations, current-pace forecast, and recent task charges. The organization limit is the outer boundary; individual settings cannot bypass it. Pending work counts against available credits before it settles.

Administrators can select active-admin alert recipients and inspect alert history. Pause new paid usage now takes effect after save; new work can use remaining included credits but cannot cross into paid usage. Review the saved controls before retrying a blocked task. Use Usage for daily allowances and tiers, and Coding Agents for readiness testing.

Access, states, and recovery

Missing, delayed, or unreconciled provider data is unknown, never zero. Coding limits count settled and pending reservations; forecasts are directional; organization thresholds are durable and emailed once per month to selected active admins.

Controls and availability depend on the active account and your permissions. If a page is unavailable, verify account access before changing configuration.