# Billing

Review billing, invoices, provider costs, coding budgets, forecasts, and alerts.

## Where to find it

Open **Account > Billing**.

Address: `/account/billing`.

## Use this page

Review the billing period, invoice status, provider and product line items, pricing, and authorized exports; customer admins also set organization and per-person coding limits, pause new paid usage immediately, select active-admin email recipients, and inspect forecasts, task charges, and alert history.

Use **Billing** to review the selected period, plan, invoice or reconciliation
state, customer charges, pricing, and line items made visible to the tenant.
The cost breakdown groups model usage under **AI usage** and coding-tool usage
under **Coding agent**. It does not list the specific models or providers behind
those charges. Topline operators retain that detail in the access-gated Admin
usage view for reconciliation. Keep provider cost, customer charge, markup,
credits, tax, and invoice reconciliation distinct. Treat unavailable, delayed,
or unresolved provider data as unknown rather than zero. Export or share
billing details only with authorized recipients.

Customer administrators can also manage **Coding usage** from Billing. Topline
sets the included allowance and versioned customer price; one coding credit is
one cent of customer charge, and the configured charge is never below the
underlying provider cost. Administrators can:

- stop all new coding tasks immediately;
- allow or block paid usage after the included allowance;
- pause new paid usage immediately without changing the next-month plan;
- set a finite organization paid-usage limit and concurrency limit;
- leave new people blocked by default or give them a default monthly allowance;
- set a tighter allowance, paid-usage toggle, paid limit, and concurrency limit
  for an individual; and
- return an individual to the organization defaults; and
- select active tenant administrators who should receive organization budget
  email alerts.

Usage includes both settled and pending reserved credits so simultaneous tasks
cannot spend past a cap. The page shows an in-product alert at 80% of the
included allowance, when paid usage begins, and when the hard limit is reached.
Each organization threshold is recorded once per month. Selected active
administrators receive the matching organization alert by email; individual
alerts remain in-product. Billing also shows a current-pace forecast, recent
task charges and reservations, pending reconciliation age, and durable alert
history. A forecast is directional, not an invoice or a guarantee.

The same thresholds appear on an affected person's card. Changes to the
organization's included allowance, paid allowance, or price apply to the next
monthly period after a period has been opened; access, concurrency, and
per-person limits apply immediately. **Pause new paid usage now** also applies
immediately after save: existing included credits remain usable, but a new
reservation cannot cross into paid usage. Topline-absorbed provider overrun is
shown separately and does not consume the customer's allowance. All customer
changes are written to the tenant audit log.

## Coding budgets and alerts

In Billing, review the organization limit, individual overrides, pending reservations, current-pace forecast, and recent task charges. The organization limit is the outer boundary; individual settings cannot bypass it. Pending work counts against available credits before it settles.

Administrators can select active-admin alert recipients and inspect alert history. **Pause new paid usage now** takes effect after save; new work can use remaining included credits but cannot cross into paid usage. Review the saved controls before retrying a blocked task. Use [Usage](/docs/usage) for daily allowances and tiers, and [Coding Agents](/docs/coding-agents) for readiness testing.

## Related guides

- [Usage](/docs/usage)
- [Coding Agents](/docs/coding-agents)

## Access, states, and recovery

Missing, delayed, or unreconciled provider data is **unknown**, never zero. Coding limits count settled and pending reservations; forecasts are directional; organization thresholds are durable and emailed once per month to selected active admins.

Controls and availability depend on the active account and your permissions. If a page is unavailable, verify account access before changing configuration.