# Company Knowledge

Propose, review, and maintain durable company facts and operating policy.

## Where to find it

Open **Account > Assistant > Knowledge**.

Address: `/account/assistant?panel=knowledge`.

## Add a company fact

In **Add knowledge**, enter **Title** and **What should the company know?**. Add an HTTPS **Citation URL** when you have a supporting source. Choose **Review and add**, then read the item's status and explanation in **Activity**.

Clear, trusted facts may publish automatically. Sensitive or conflicting changes can require confirmation. A successful submission is not a guarantee of publication. If you have read-only access, ask a knowledge steward to make the change; there is no search control on this panel.

## Review and change an item

Published changes and proposals appear together in **Activity**; there is no separate approval inbox. Authorized users can choose **Confirm** for a confirmation-required item. **Edit** opens its title, knowledge, and citation fields; **Review edit** submits the revision through review again.

**Undo** is available for a published change. **Archive** is available for an eligible non-published item. Read the current status before choosing either. These actions affect company knowledge, not previous chat messages or artifact contents.

## Recover a failed operation

Use **Refresh** to fetch current activity. A load error has **Try again**. A rejected proposal's explanation helps identify a conflict or unsupported fact; correct it before resubmitting. If proposal access cannot be checked, retry collection status rather than assuming the item is published.

## Choose the right destination

Use [Preferences](/docs/preferences) for personal behavior, [Glossary](/docs/glossary) for terminology, and [Knowledge Bases](/docs/knowledge-bases-overview) for document collections.